Onbet Privacy Policy – How We Handle Your Data

01 Introduction

This Privacy Policy explains how onbet collects, uses, stores, and protects the personal data of players who register and use the onbet platform at onbet.onl. It applies to all players regardless of the device or method used to access onbet.

Onbet is committed to handling your personal data responsibly. We collect only what is necessary, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. By registering an account on onbet, you acknowledge that you have read and understood this Privacy Policy.

02 Data We Collect

Onbet collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment processors during transactions.

Onbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

03 How We Use Your Data

Onbet uses the personal data it collects for the following purposes:

• To create and manage your onbet account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and other prohibited activities on the onbet platform.
• To provide customer support and respond to your enquiries.
• To send you important account notifications, such as transaction confirmations and security alerts.
• To comply with legal and regulatory obligations applicable to onbet.
• To analyse platform usage patterns and improve the onbet experience for all players.
• To enforce the onbet Terms and Conditions and other platform policies.

Onbet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

04 Legal Basis for Processing

Onbet processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to operate your onbet account and fulfil the services you have signed up for, including processing bets and payments.
• Legal obligation — onbet is required to collect and retain certain data to comply with anti-money-laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests — onbet processes some data to detect fraud, maintain platform security, and improve the service, where these interests are not overridden by your rights.
• Consent — where onbet relies on your consent to process data, such as for optional marketing communications, you have the right to withdraw that consent at any time.

05 Data Sharing

Onbet does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors — onbet shares transaction data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by data protection obligations.
• Identity verification providers — when onbet requests identity verification, your documents may be processed by a third-party verification service. This is done securely and only for the purpose of confirming your identity.
• Legal authorities — onbet may disclose personal data to law enforcement or regulatory bodies if required to do so by law, court order, or to protect the rights and safety of onbet and its players.
• Service providers — onbet works with trusted technical service providers, such as hosting and security vendors, who may process data on our behalf under strict contractual data protection terms.

06 Cookies and Tracking

Onbet uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. Cookies are small text files stored on your device when you visit onbet.onl.

Onbet uses the following types of cookies:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Analytics cookies — used to understand how players navigate the onbet platform, which pages are most visited, and where improvements can be made. This data is aggregated and does not identify individual players.
• Preference cookies — used to remember your settings and preferences, such as language or display options, so you do not have to reset them each time you visit onbet.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the onbet platform, but some features may not work as smoothly.

07 Data Security

Onbet applies a range of technical and organisational security measures to protect your personal data. These include:

• Encryption of data in transit using TLS (Transport Layer Security).
• Encryption of sensitive data at rest on onbet's servers.
• Strict access controls — only authorised onbet personnel can access personal data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of the onbet platform.
• Incident response procedures to detect, report, and address any data security breaches promptly.

While onbet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your onbet account has been compromised, contact the support team immediately at [email protected] and change your password without delay.

08 Data Retention

Onbet retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and internal policy. The general retention periods applied by onbet are as follows:

• Account and identity data — retained for the duration of your account and for five years after closure, in line with anti-money-laundering requirements.
• Transaction records — retained for five years from the date of each transaction.
• Support communications — retained for two years from the date of the last interaction.
• Technical and usage data — retained for up to 12 months, after which it is anonymised or deleted.

Once the applicable retention period has passed and there is no legal reason to retain the data further, onbet securely deletes or anonymises it so that it can no longer be linked to you.

09 Your Rights

As an onbet player, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data onbet holds about you at any time.
• Right to rectification — if any of your data held by onbet is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure — you can request that onbet delete your personal data, subject to any legal retention obligations that prevent immediate deletion.
• Right to restriction — you can ask onbet to restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability — you can request that onbet provide your data in a structured, machine-readable format so you can transfer it to another service.
• Right to object — you can object to onbet processing your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact the onbet support team at [email protected]. Onbet will respond to all valid requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be notified if that is the case.

10 Children's Privacy

The onbet platform is strictly for adults aged 18 and over. Onbet does not knowingly collect personal data from anyone under the age of 18. If onbet discovers that a minor has registered an account, the account will be closed immediately, all data will be deleted, and any deposits will be returned.

If you believe a minor is using the onbet platform, please contact the support team at [email protected] immediately so the matter can be investigated and resolved without delay.

11 Updates to This Policy

Onbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that affect how onbet uses your personal data, we will notify registered players by email before the changes take effect. Continued use of the onbet platform after an update has been published constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how onbet handles your data. If you disagree with any update, you have the right to close your account and request deletion of your data by contacting [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how onbet handles your personal data, the support team is available 24/7.

• Email: [email protected]
• Platform: onbet.onl
• FAQ: Visit the FAQ page
• Terms: Terms and Conditions

Onbet aims to respond to all privacy-related enquiries within 48 hours. For urgent matters involving potential data breaches or account security, please mark your message as urgent and include your registered mobile number so the team can locate your account quickly.